Deutsche Postbank

Deutsche Postbank

The Deutsche Postbank AG is a German financial institution, a subsidiary of Deutsche Bank, with head office in Bonn.

Postbank is easily accessible to its customers, in-store, online or by phone. It has the most extensive branch network than any bank in Germany.  In 1,100 branches it offers comprehensive financial services and postal services.

There are also over 4,500 partner outlets of Deutsche Post and 900 Postbank’s financial consulting centers, in which are available selected financial services. Over 3000 mobile advisers help customers, especially in the mortgage and pensions issues.

Deutsche Postbank has a leading position in Germany in online and telephone banking: there are 3.8 million current accounts and securities accounts of approximately 540,000 online customers and 4.2 million customers use of telephone banking service.



Deutsche Postbank Head Office

  • Friedrich-Ebert-Alle 114-126
    53113 Bonn, Germany

Deutsche Postbank Contact

  • Tel: +49 228 920-0
  • Fax: +49 228 920-35151

For Postbank customers:

  • Customer Support Center – Postbank hotline: 0180 3040700
  • Telephone banking, card lock, Brokerage: 0180 3040700

For non-customers:

  • Support Center – Postbank hotline: 0180 3040500
  • BHW Hotline – (Mo.-Fr. 8:00 – 18:00) 01804 440500

Deutsche Postbank SWIFT Code

  • SWIFT (BIC) code, all branches: PBNKDEFFXXX

Deutsche Postbank BIC/SWIFT Codes

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